| Participants will learn the process and flow of communications. They will learn new skills to improve their communications with subordinates, peers and superiors.
By attending this full day session participants will learn valuable communication skill lessons that can be applied each day in their work environment.
Participants will learn:
- How good a listener they are at work
- Understanding how others think
- The Communication Flow Process
- Process of Communication and the barriers
- Perception and how to overcome differences
- Communication style assessment
- What type of communicator are you?
- Increase your personal power through communication
- Body Language and what it really means
- Listening
- Obstacles that prevent listening
- How to listen well
- Improving team communications
- Running effective meetings
- Giving and Receiving Feedback
- Six Steps for Successful Communication
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